Age Care

Aged Care Quality Standards: What You Need to Know

An overview of the 8 quality standards that every Australian aged care provider must meet.

Setting the Bar for Excellence

The Aged Care Quality Standards are designed to ensure that everyone receiving aged care experiences high-quality care and services.

The 8 Standards

  1. Consumer dignity and choice.
  2. Ongoing assessment and planning.
  3. Personal care and clinical care.
  4. Services and supports for daily living.
  5. Organisation’s service environment.
  6. Feedback and complaints.
  7. Human resources.
  8. Organisational governance.

If a provider fails to meet these standards, the Aged Care Quality and Safety Commission can take enforcement action.