Every Feature,
At a Glance
Discover the complete suite of tools designed to streamline NDIS operations, ensure compliance, and empower your team. From encrypted messaging to AI-powered rostering, explore everything our platform offers.
Core Management
Essential tools for running your NDIS organization efficiently
Company Overview
Access to the main dashboard and overview summaries.
Participant Management
Create and manage participants and their care plans.
Employee Login
Allow employees to log into their web/mobile portals.
Location Management
Manage multiple company service locations.
Roster & Scheduling
Intelligent rostering tools that save hours every week
Basic Rosters
Create and view basic shifts and rosters.
Bulk Rosters
Advanced bulk roster creation and recurring shifts.
Participant Rosters
Manage specific participant day planning and rosters.
Late Requests
Review and approve late check-in / check-out requests.
Roster Analytics
Generate specific attendance and roster compliance reports.
AI Roster Manager
Automated roster optimization and matching.
Leave Management
Employee leave requests and approval workflow.
Reassignment Center
Assign employees to missing roster shifts.
Missing Roster Monitor
Upcoming missing roster visibility and monitoring.
Clinical Documentation
Digital-first approach to clinical record keeping
Notes Export
Export progress notes for external auditing.
Incident Reporting
Advanced incident tracking and compliance management.
Medication Management
Create and track participant medication charts.
Task Management
Participant task checklists to be completed during shifts.
Compliance Gates
Force document uploads and checklist completion before check-out.
Compliance Overrides
Specific compliance rules at the participant level.
Log Books
Track vehicle travel and odometer readings.
Care Monitoring Charts
Specialized charts for Sleep, Bowel, Food, and Diabetes monitoring.
Clinical Documentation Bundle
Group feature for all clinical records and charts.
On-Behalf Shift Reporting & Auditing
Enables administrators to submit clinical logs, charts, and reports on behalf of employees with full change-tracking auditing.
Finance & Payroll
Streamline billing, invoicing, and payroll preparation
Basic Finance
Basic shift costs and invoice tracking.
Shift Approval
Multi-level financial approval flow for worked shifts.
Payroll Management
Advanced payroll calculations and pay group management.
Staff Payroll
Separate payroll workflow and payslips for dashboard staff users.
Advanced Invoicing
Generate and send professional tax invoices to participants.
Tax Rules
Manage GST and other custom tax rules.
Tax Groups
Organize tax rules into groups (e.g., GST-Free, Taxable).
Xero Timesheet Export
Export finalized shifts for bulk import into Xero's payroll.
Expense Claims
Employee expense submission with receipt upload and approval workflow.
NDIS Billing
End-to-end NDIS claims management — from price guide to bulk claim export
NDIS Price Guide
Upload and manage NDIS Support Catalogue versions. Browse all support categories (01–21) and line item codes with current price limits.
Participant NDIS Plan
Record participant NDIS plan dates, plan manager details, and allocate budgets per support category.
Funding Ledger
Automatic participant billing ledger — tracks claimable hours and amounts per shift, separate from employee payroll. Supports NDIS short notice cancellation rules.
Cancellation Claims
Manage short notice cancellation claims under NDIS PAPL rules. System automatically calculates notice days and claim eligibility.
Rate Overrides
Set company-wide or per-participant negotiated rates below NDIS price limits, as per service agreements.
Bulk Claim Export
Generate NDIS bulk payment request files in NDIA-compatible CSV format for direct upload to the myplace provider portal.
Budget Alerts
Automated alerts when a participant's support category budget reaches a configurable depletion threshold (default 80%).
Communication & Messaging
Secure, encrypted communication for your entire team
Internal Chat
Secure, real-time messaging between all staff.
Broadcasting
Send push and email notifications to all users at once.
Group Channels
Create permanent and ad-hoc chat groups for specific teams.
GPS Tracking
Real-time GPS tracking and geofencing for employee shifts.
Settings & Configuration
Customize the platform to match your workflows
Advanced Settings
Access to global company and role configurations.
Company Settings
Manage company profile and operating details.
User Management
Manage dashboard users and account access.
Role Management
Create and manage role templates.
Permission Controls
Manage granular permission access.
Shift Settings
Configure shift templates and defaults.
Checklist Settings
Configure care and shift checklist templates.
Care Types
Manage care type categories.
Medication Types
Manage medication type categories.
Pay Groups
Manage payroll groups and award configuration.
Document Templates
Advanced custom document builder.
Email Templates
Create and manage reusable email templates.
Multi SMTP
Add and rotate multiple SMTP accounts.
Branding Customization
Change colors and logos for employee-facing apps.
Compliance & Security
Built-in tools to meet NDIS requirements and protect sensitive data
Workforce Compliance
Manage mandatory NDIS documents (Cert 3, CPR, etc.) with automated expiry alerts.
Audit Reports
Full access to activity history and audit logs.
Company Policies
Manage mandatory PDF policies and track digital signatures/acknowledgements.
Compliance Gap Reminders
Automated compliance gap reminders for employees with missing documents, unsigned policies, or incomplete profile information. Includes email notifications and reminder scheduling.
Data Backup & Export
Schedule automated backups and export your company data for local storage.
NDIS Action Plans & Precautions
Enable automated Action Plans, audit trails, and precautionary task generation from all Incident and Hazard reports.
Advanced Features
Premium capabilities for growing organizations
Basic Reporting
Standard operational reports.
Advanced Reporting
Advanced compliance and finance reports.
Bulk Editing
Apply mass updates to records.
Bulk Email Sending
Send batch emails with SMTP rotation support.
Custom Report Builder
Build completely custom cross-entity reports with charts.
Smart Rostering
Roster by care needs, location, and staff qualifications in minutes.
Time & Attendance
Accurate shift logging with GPS verification and smart timesheets.
SCHADS Award
Automate complex overtime, penalty rates, and allowance rules.
Shift Swaps
Empower workers to trade shifts with peers under admin review.
Progress Notes
Voice-assisted progress notes and strict shift compliance gates.
Restrictive Practices
Compliant recording of chemical, physical, and environmental restraints.
Medication Management
Track schedules, doses, signatures, and PRN requirements safely.
Clinical Charts
Digital logs for Sleep, Bowel, Food, Diabetic, and Wound tracking.
Payroll Integration
Sync timesheets and invoices seamlessly with Xero, MYOB, and more.
CRM & Intake
Manage referral streams and streamline new participant onboarding.
Employee Mobile App
Rosters, clock-in, progress notes, and compliance on the go.
Participant Portal
Provide transparency for clients, guardians, and support networks.
Internal Messaging
Encrypted instant messaging for support teams and supervisors.
Incident Form Builder
Build a custom incident report form for your company and let admins switch employees between the standard form and your custom form.
Casual Shift (No Shift Template)
Create a one-off casual shift with a custom date, start time, and end time directly — for casual/irregular participant scheduling that doesn't fit a predefined Shift template.
Your Data is Protected
Medinex uses AES-256 encryption at rest, TLS 1.3 in transit, and role-based access controls to ensure your participant data, internal communications, and sensitive information remain secure and NDIS-compliant.
AES-256 Encryption
All messages, chat history, and sensitive data encrypted at rest using industry-standard AES-256-GCM encryption
Encrypted Messaging
Real-time chat secured with AES-256 encryption at rest and TLS 1.3 in transit — messages are protected in storage and during transmission
HTTPS Everywhere
All connections secured with TLS 1.3. No data is ever transmitted in plain text
Role-Based Access Control
Granular permissions ensure staff only access data they're authorized to view
Complete Audit Trails
Every action logged with timestamp, user, and IP address for compliance and accountability
NDIS Compliant
Built to meet Australian Privacy Principles (APP) and NDIS Practice Standards requirements
Ready to Transform Your Operations?
Join forward-thinking NDIS providers who've eliminated paperwork chaos and gained complete operational clarity.