Staff Management•
Mandatory Reporting: A Scenario Guide for Frontline Staff
Practical examples of when you MUST report a concern to the NDIS Commission.
Knowing When to Act
Mandatory reporting is a legal obligation for all NDIS workers. This guide helps clarify often-confusing situations.
Scenario 1: Unexplained Bruising
If you notice physical marks that a participant cannot explain, this is a reportable incident under 'potential abuse'.
Scenario 2: Medication Refusal
If a participant consistently refuses life-essential medication, this should be reported as a 'serious health risk'.
When in doubt, always report it to your supervisor. It is better to over-report than to miss a potential risk to safety.